Cabinet planner lowes windows#

Each time the salesperson promised to call us back but she never did(She never apologized about not keeping the promise).

Cabinet planner lowes windows#

We had to call and leave about 4 or 5 messages asking the salesperson to call us back after already waiting for 10 days after we got our windows measured and had visited the store about 3 times to pay for blinds and installation(The blinds were already in stock. I recommend anyone with similar issue dealing with a LoweвЂ™s store to call the corporate customer service line to escalate above the store level (this was the only way we could receive even partial compensation). It was extremely difficult to get a refund for a product that had issues even after bad customer service(We never got any refund for the installation and only got a gift card for the blinds). When we pay for a product and service at a store like LoweвЂ™s, we have trust that they will take responsibility if there is an issue with the product or if their service is bad. I wouldnвЂ™t recommend LoweвЂ™s blind installation service to anyone(ItвЂ™s my experience from the Etobicoke one in Toronto, so itвЂ™s not about ones in USA). I immediately emailed them and asked вЂњwhich guideline I did not comply with and where in my review the issue is, so that I can edit and repost it?вЂќ, I didnвЂ™t get any reply. If I paid the total amount upfront then this vendor and Lowes would hold me hostage and I would not have my kitchen until 2020.Дo you know reviews your reviews? I was informed that my review below couldnвЂ™t be posted because вЂњit did not meet all our website guidelinesвЂќ. I knew I would have continuous problems with them afterwards. Why was Gurinder only pushing one vendor (Blackstone owned by Abdul) despite having customers waiting over a month for a measure. I would warn anyone against going to Lowes, especially this location. I report this to Dan, Mger Lowes, and demand a refund on the unrefundable measure given this very bad treatment by both his vendor Raphael from Blackstone and Gurinder his Kitchen Installation Manager.

Gurinder proceeds to tell me they don't have another vendor and they use Blackstone owned by 'ABDUL'. Gurinder leaves a voicemail on Oct 13/17 and proceeds to tell me to 'THAT I SHOULD GET ALONG WITH RAPHAEL', the same vendor who insulted me and gave me a hard time on the phone regarding scheduling the measure. I contacted Sam, Lowes Manager on Oct 12/16 who assured me that Lowes will provide another vendor and Gurinder, Kitchen Installation Manager will contact me with details tomorrow but it will take 2 weeks for the measure with new vendor. I told him I don't like the way he is treating me and want another vendor. Raphael misled me in his only voicemail by telling me he called at 9am when my phone showed 5:24pm and he only called once but claimed to call multiple times. I told him I am a customer too and why wasn't I told he wouldn't be available for over a month. Raphael could care less and repeatedly tells me he has 'other customers' who come first. I had to tell him repeatedly that I work during the day and not paid if I stay home and if I am not paid then there can't be any kitchen. At end of conversation, after the guessing game, he says he is fully booked and tries to imply he is only available during the day. Raphael, vendor from Blackstone, contacts me 3 days later, plays games about his availability, knows I am only available after 5pm M-F, repeatedly refuses to book for next 2 weeks, disrespects me. Paid for a measure after doing the kitchen design during flyer sale.